Returns & Exchanges
At BPB Online, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for easy returns and exchanges. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the items in their original packaging and include the packing slip provided in your digital return confirmation.
Label and Ship
Download and print the prepaid shipping label from your email, attach it securely to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing